Conditions of Sale, Delivery & Returns

Orders

Please see our Conditions of Sale form here - Legal - Pigeon Terms and Conditions Form.  We attempt to send orders within five working days. If you need something urgently, please give us a call on +44 (0)1865 379230 to make sure that we have it in stock (and avoid disappointment).

Shipping

UK: 

Order Value £150-£399 - £10

Order Value £400 - Free

EU:

Order Value £150-£199 - £8.75

Order Value £200-£399 - £13.50

Order Value £400-£699 - £25.00

Order Value £700-£999 - £35.00

Order Value £1000+ - Free 

International (rest of world): 

Order Value £150-£499 - £50

Order Value £500-£999 - £80

Order Value £1000-£1999 - £100

Order Value £2000-£2999 - £150

Order Value:£3000+ - Free

Where part orders are delayed, no postal charge will normally be made for follow-up deliveries.

Shipping

If you are not entirely satisfied with your purchase, please return goods within 30 days, in the original packaging and with the labelling attached (undamaged, unwashed and unworn) for a refund or exchange. It is the responsibility of the customer to ensure that we receive the returned items and we recommend that you obtain a proof of postage or use a signed for service. Please return your items to: Organics for Kids Ltd, 10 Bankside, Kidlington, Oxford OX5 1JE. If you have purchased your clothes from one of our stockists, please contact them about returns in the first instance.

Product Images and Descriptions

Every care has been taken to describe products as accurately as possible. In some cases slight colour variations may occur through the colour reproduction process.